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SUBJECT
This Preliminary Information Form of the Sales Agreement covers the rights and obligations of the parties under the provisions of the Law No. 6502 on Consumer Protection - Regulation on Distance Contracts (OG: 27.11.2014/29188), related to the sale and delivery of the product(s) whose qualities and sale price are specified below, sold by the SELLER to the ORDERER/BUYER. By accepting this preliminary information form, the BUYER agrees in advance that if they confirm the order subject to the agreement, they will be obligated to pay the order amount and any additional charges such as shipping fees, taxes, etc., and acknowledges being informed about this.
SELLER INFORMATION
Title: 3DGrande Teknoloji Bilişim Hizmetleri A.Ş.
Address: Zümrütevler Mah. Gürcüdağ Sk. No:7B Maltepe/Istanbul
Phone: 0 (216) 766 55 77
Email: info@3dgrande.com
BUYER INFORMATION (Hereinafter referred to as the BUYER)
Person to be Delivered: {$customer.firstname} {$customer.lastname}
Delivery Address: {$address.delivery}
Phone: {$customer.phone_mobile}
Email/Username: {$customer.email}
INFORMATION ON THE PRODUCT(S) SUBJECT TO THE CONTRACT
4.1 The basic characteristics (type, quantity, brand/model, color, number) of the goods/products/services are available on the SELLER's website. You can review the basic properties of the product during the campaign period. Valid until the campaign date.
4.2 The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until they are updated and changed. Prices announced for a limited period are valid until the end of the specified period.
4.3 The total sale price of the goods or services including all taxes is shown in the table below.
{foreach from=$cart.products item=product} - {$product.name} - {$product.quantity} - {$product.price} - {$product.total_wt} {/foreach}
Shipping Cost: {$order.total_shipping}
Payment Method: Credit Card
Delivery Address: {$address.delivery}
Invoice Address: {$address.invoice}
Order Date: {$smarty.now|date_format:"%Y-%m-%d"}
GENERAL PROVISIONS
5.1 The BUYER acknowledges and undertakes that they have read the basic characteristics, sales price, payment method, and delivery information of the product subject to the contract on the SELLER's website, understood them, and confirmed them electronically. The BUYER confirms having accurately obtained all necessary information including the address that must be provided by the SELLER, the basic characteristics of the ordered products, the prices of the products including taxes, and payment and delivery information before the formation of the distance sales contract.
5.2 Each product subject to the contract will be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information part on the website, depending on the distance of the BUYER's residence, provided it does not exceed the legal 30-day period. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
5.3 The SELLER undertakes to deliver the product subject to the contract completely, in accordance with the specifications specified in the order, including warranty documents, user manuals if available, free of any defects, in compliance with legal regulations, standards, and in accordance with the principles of integrity and honesty, and to maintain and enhance the service quality, to show necessary attention and care during the performance of the work, and to act with prudence and foresight.
5.4 The SELLER can supply a different product of equal quality and price by informing the BUYER and obtaining their explicit consent before the time obligation arising from the contract expires.
5.5 If the SELLER cannot fulfill the obligations of the contract subject due to the impossibility of service or product provision, this situation shall be notified to the consumer in writing within 3 days from the date the SELLER becomes aware of the situation, and the total price must be refunded to the BUYER within 14 days.
5.6 The BUYER agrees and undertakes that they will confirm this Preliminary Information Form electronically for the delivery of the product subject to the contract and that the SELLER's obligation to deliver the product will end if the product price is not paid or cancelled in bank records for any reason.
5.7 The BUYER agrees and undertakes that if the credit card owned by the BUYER is unfairly used by unauthorized persons after the delivery of the product subject to the contract to the BUYER or the person/organization at the address indicated by the BUYER, and if the product price is not paid to the SELLER by the relevant bank or financial institution, the BUYER will return the product subject to the contract to the SELLER within 3 days at the SELLER’s expense for shipping costs.
5.8 The SELLER agrees and undertakes to notify the BUYER if it cannot deliver the product subject to the contract within the specified period due to force majeure or extraordinary circumstances such as adverse weather conditions, interruption of transportation, etc., which prevent the fulfillment of the contract. In this case, the BUYER has the right to request the cancellation of the order, the replacement of the product subject to the contract with its equivalent, if any, and/or the postponement of the delivery time until the obstructive situation is eliminated. If the BUYER cancels the order, the amount paid in cash by the BUYER shall be refunded to the BUYER in cash and in full within 14 days. For credit card payments, the product price will be refunded to the relevant bank within 14 days after the BUYER cancels the order. The BUYER acknowledges, declares, and undertakes that the average process of the bank reflecting the refunded amount to the BUYER’s account may take 2 to 3 weeks, and this time frame is entirely related to the bank's transaction process, and the BUYER cannot hold the SELLER responsible for possible delays.
6. INVOICE INFORMATION
Name/Surname/Title: {aliciad} {alicisoyad}
Address: {teslimatadresi}
Phone: {alicitelefon}
Email/Username: {alicimail}
Invoice Delivery: The invoice will be delivered to the invoice address along with the order during the delivery of the order.
7. RIGHT OF WITHDRAWAL
7.1 The BUYER may use the right to withdraw from the contract by rejecting the goods without any legal or penal liability and without providing any reason within 14 (fourteen) days from the delivery date of the product to the BUYER or the person/organization at the address indicated by the BUYER in distance contracts related to the sale of goods. For distance contracts related to service provision, this period starts from the date of signing the contract. The right of withdrawal cannot be used for service contracts where the service has been initiated with the consumer’s approval before the expiry of the right of withdrawal period. The expenses arising from the use of the right of withdrawal belong to the SELLER. The BUYER acknowledges, declares, and undertakes that they have been informed about the right of withdrawal by accepting this contract.
7.2 To use the right of withdrawal, the SELLER must be notified by registered mail, fax, or email within 14 (fourteen) days. Additionally, the product must not be used in accordance with the provisions of the "Products for which the Right of Withdrawal Cannot be Exercised" section of this contract. If this right is exercised:
7.2.1 The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is issued on behalf of an institution, the return invoice issued by the institution must be sent along with the product. The return process will not be completed if the return invoice is not issued for orders with institutional invoices.)
7.2.2 The return form,
7.2.3 The products to be returned must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any.
7.3 The SELLER is obliged to return the total amount and the documents that put the BUYER in debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notice and to receive the goods back within 20 days.
7.4 If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages at the rate of their fault. However, the BUYER is not responsible for changes and deteriorations caused by the proper use of the goods or products within the right of withdrawal period.
7.5 If the campaign limit amount set by the SELLER is exceeded due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
8. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
The right of withdrawal cannot be exercised for the following products:
Contracts for goods or services whose prices depend on fluctuations in the financial markets and are not under the control of the seller or provider.
Contracts for goods prepared in line with the consumer's wishes or personal needs.
Contracts for the delivery of perishable goods or goods with a short expiration date.
Contracts for the delivery of goods that are not suitable for return due to health and hygiene reasons, if their packaging, tape, seal, package, etc. are opened after delivery.
Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
Contracts for books, digital content, and computer consumables, data recording, and data storage devices provided in a physical medium if their packaging, tape, seal, package, etc. are opened after delivery.
Contracts for periodicals such as newspapers and magazines, except for subscription agreements.
Contracts for accommodation, goods transportation, car rental, food and beverage supply, and leisure activities that are to be performed on a specific date or period.
Contracts for services performed instantly in the electronic environment or for intangible goods delivered instantly to the consumer.
Contracts for services that are started with the approval of the consumer before the expiry of the right of withdrawal period.
Cosmetic and personal care products, underwear, swimwear, books, copyable software and programs, DVDs, VCDs, CDs, and cassettes, and stationery supplies (toner, cartridge, ribbon, etc.) must be unopened, unused, and undamaged in order to be returned.
8.2 The SELLER can be applied to the consumer arbitration committee or the consumer court in the place where the consumer's residence is located or where the consumer transaction is made, within the monetary limits specified in the law, for complaints and objections regarding the transactions subject to this contract. Information on the monetary limits is provided below:
As of 28/05/2014:
a) Consumer arbitration committees in the district for disputes below 2,000.00 (two thousand) TL as per Article 68 of the Law on Consumer Protection No. 6502,
b) Provincial consumer arbitration committees for disputes below 3,000.00 (three thousand) TL,
c) In metropolitan cities, disputes between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL can be brought to the provincial consumer arbitration committees.
This contract is made for commercial purposes.
SELLER: 3DGrande Teknoloji Bilişim Hizmetleri A.Ş.
BUYER: {$customer.firstname} {$customer.lastname}
DATE: {tarih}